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Time Warner-Tampa Bay area of Florida, USA

We want to collect some data on which ISP's are blocking ports with data filters etc or have restrictions on using a server at home. Please provide your information inside.

Time Warner-Tampa Bay area of Florida, USA

Postby SeaRay33 on Wed Oct 24, 2007 3:05 pm

1. I have Time-Warner (called Bright House) in the Tampa Bay area of Flroida, USA
2. Cable
3. Road Runner (unlimited, advertised at 6MB Download speed) I can provide DSL Reports (DSLreports.com) speed data if needed.
4. USA (Tampa Bay area of Florida)
5. As far as I know Time Warner does not presently block any ports. I have no trouble with WHS remote access and used standard methods of setting up my server for remote access. I *do* have UPnP turned ON.
6. I have not yet experienced any "data filtering" issues as far as I know. According to things I am reading on the net, that may change in the near future. :(
George in Florida
SeaRay33
 
Posts: 11
Joined: Wed Oct 24, 2007 2:37 pm
Location: Florida, USA

Postby vintenzo on Sat Dec 29, 2007 2:14 pm

SeaRay - Question, My ISP is brighthouse in Central Florida (Orlando) and i can't seem to get remote desk top to work correctly. If i enter myserver.homeserver.com from inside my network i'm brought to my routers login page, if i add /home i get a blank page with script errors. entering the IP of the WHS ILO myserver.homeserver.com from inside the network works fine. But i can't get anywere from outside my network. I contacted BH and was told by an operator that BH uses "fractional" ip address, not sure what that means since google found nothing. They also said they block port 80 inbound. Any how the question was there something special you had to do to get RDT to work? O'yes one more thing according to the operator you can upgrade virtual office and WHS should work since you get increased upload/download speeds and a static (Standard) ip address. Sorry so lenghly and if this is the wrong section to post this. :lol:
vintenzo
 
Posts: 6
Joined: Fri Dec 21, 2007 2:25 am

Postby SeaRay33 on Sat Dec 29, 2007 3:05 pm

vintenzo wrote:SeaRay - Question, My ISP is brighthouse in Central Florida (Orlando) and i can't seem to get remote desk top to work correctly. If i enter myserver.homeserver.com from inside my network i'm brought to my routers login page, if i add /home i get a blank page with script errors. entering the IP of the WHS ILO myserver.homeserver.com from inside the network works fine. But i can't get anywere from outside my network. I contacted BH and was told by an operator that BH uses "fractional" ip address, not sure what that means since google found nothing. They also said they block port 80 inbound. Any how the question was there something special you had to do to get RDT to work? O'yes one more thing according to the operator you can upgrade virtual office and WHS should work since you get increased upload/download speeds and a static (Standard) ip address. Sorry so lenghly and if this is the wrong section to post this. :lol:


First let me say I am sorry you are having this problem. Many, many have had it before you and it has nothing to do with Brighhouse per se. I had the same problem and eventually got it worked out. Be preapred to spend some time on it until you understand it sufficiently.

I am not an expert in this area, but I think you may be incorrectly calling what you are trying to do "Remote Desktop" or RDT and it is really remote access you are trying to get to work. I will not address RDT because I am guessing that is not what you really mean. In regard to remote access via myserver.homeserver.com there are many areas that could be causing your problem ranging from incorrect settings for Remote Access in the Settings "Tab" of the WHS Console to issues with the way your router is set up for ports, ect. First make sure your router has UPnP turned on if it has that option. Second, go into your server from the internet from outside you LAN with a secure connection, i.e. https//:myserver.homeserver.com. Note the "s" at the end of http and then make sure your router has the port open for secure access. If secure access port is open (i.e. forwarded) it is my understanding that you do not need port 80 open. After I do this post I am going to try to find a link to one of the WHS forum threads on this subject so you will have the secure port number (I think it is 4125 but will give you the link so you will know for sure), and other useful info to help you solve the remote access problem you are experiencing. Which leads me to my thrid suggestion I can think of off the top of my head. Forget about talking to Brighthouse. They will not help you and you will get bad recommendations from them. You should search the following forum for answers instead of talking to Brighthouse/Time Warner or whatever they are calling themselves these days. Here is the link to the WHS forums where you will find a wealth of informaiton:

http://forums.microsoft.com/windowshome ... ?siteid=50

Click on the link to the software portion of the forum to help you with software isses like you are having here. There is a pretty good search function there as well.

Finally, I am going to go the aforementioned froum and try to find a thread for you on this specific problem. Look for a future post. It might not be here right away as I have to leave my house office and will not be back for several hours.

In the mean time, If others who are reading this thread and know more about remote access than I, please feel free to correct anything that is not exactly right or add you own recommendations.
George in Florida
SeaRay33
 
Posts: 11
Joined: Wed Oct 24, 2007 2:37 pm
Location: Florida, USA

Postby SeaRay33 on Sat Dec 29, 2007 3:11 pm

Vintenzo,
Here is at least one link on the WHS forum that might help:

http://forums.microsoft.com/WindowsHome ... &SiteID=50

This forum is definitely the place where you will get the answers you need. I suggest your seach for existing threads as many run into the same problem you are having and have solved it via viewing existing threads.
Good luck,
George
George in Florida
SeaRay33
 
Posts: 11
Joined: Wed Oct 24, 2007 2:37 pm
Location: Florida, USA

Postby SeaRay33 on Sat Dec 29, 2007 3:44 pm

Here is another thread that may help. It it the thread I posted on the forum when I was having the same problem you are having. Some of the info presented here may help you debug your issue. It certainly got my connection working correctly and I have had no trouble since.

Here is the link:

http://forums.microsoft.com/WindowsHome ... &SiteID=50

Again, good luck.
George
George in Florida
SeaRay33
 
Posts: 11
Joined: Wed Oct 24, 2007 2:37 pm
Location: Florida, USA

Postby vintenzo on Sun Dec 30, 2007 1:50 pm

Thanks for the leads and you are correct i was talking about remote access NOT remote desk top. I really hope i can get this working WHS seems to be the answer to my problems as far as back ups go and the added ability to give family members access to all my pictures is just icing on the cake........thanks again Vinny :D
vintenzo
 
Posts: 6
Joined: Fri Dec 21, 2007 2:25 am

Postby SeaRay33 on Sun Dec 30, 2007 2:24 pm

vintenzo wrote:Thanks for the leads and you are correct i was talking about remote access NOT remote desk top. I really hope i can get this working WHS seems to be the answer to my problems as far as back ups go and the added ability to give family members access to all my pictures is just icing on the cake........thanks again Vinny :D


You are absolutely right. WHS is the best (easiest and foolproof) backup avialable. I have been looking for a solution and tried many backup procedures over the twenty years I have been looking for the right backup solution. WHS just works. It is the only one I've tried that does. Hope you get the Remote Access worked out. It is worth it. I access my Media Center desktop remotely when we travel and it solves lots of problems for me. Its nice to know you do not have to worry about what files or software you used on your desktop when you get ready to go. Just remote back into the desktop and it works just like you are sitting in front of your desk. If you have this need like I do, it is definitely worth it to get Remote Access going. One final comment. You probably know this already but you will not be able to Remotely access (for running programs on them) any machine on your WHS network that does not have XP Pro, MCE or Vista Ultimate on it. XP Home and Vista Premium or Vista Basic will not support Remote Access. Of course you can get back to your WHS server for downloading or uploading files from/to the server without regard to which OSes you have on your desktops. Just wanted to make sure you knew that.

Have fun with WHS. It is the best product I have seen for a very long time and has definitely solved my backup problems. I have used the backup feature several time and it works without the problems I have always found in other solutions.
George
George in Florida
SeaRay33
 
Posts: 11
Joined: Wed Oct 24, 2007 2:37 pm
Location: Florida, USA

Postby vintenzo on Sun Dec 30, 2007 9:36 pm

Thanks i know about the OS and luckly im running XP MCE on all my PC's. Its funny how everything seems to work inside my network, remote access and all but i can't do anything from outside my network. that's what drew me to your post i figured Brighthouse is Brighthouse regardless of region. I really thought i had it when i got to my router login using the xxxxx.homeserver.com URL but adding the /home gets me a blank window with an input box and some script errors i figured it has something to do with port forwarding and BH blocking ports. one question though what is "livenode.com" i was reading about on the links you suggested?? i thought every WHS went through xxxxx.homeserver.com? thanks again.....
vintenzo
 
Posts: 6
Joined: Fri Dec 21, 2007 2:25 am

Postby vintenzo on Sun Dec 30, 2007 9:36 pm

Thanks i know about the OS and luckly im running XP MCE on all my PC's. Its funny how everything seems to work inside my network, remote access and all but i can't do anything from outside my network. that's what drew me to your post i figured Brighthouse is Brighthouse regardless of region. I really thought i had it when i got to my router login using the xxxxx.homeserver.com URL but adding the /home gets me a blank window with an input box and some script errors i figured it has something to do with port forwarding and BH blocking ports. one question though what is "livenode.com" i was reading about on the links you suggested?? i thought every WHS went through xxxxx.homeserver.com? thanks again.....
vintenzo
 
Posts: 6
Joined: Fri Dec 21, 2007 2:25 am

Postby SeaRay33 on Sun Dec 30, 2007 11:59 pm

The folks who beta tested WHS used myserver.livenode.com for their server address. When WHS beta testers move from beta software to the released version by installing the "Release to Manufacturing" (RTM) copy of WHS they reset their domain to the homeserver.com address for the server. Then they dropped the livenode address, never to use it again. So the livenode domain was just a temporary address Microsoft let tester use because the homeserver domain was not available during the beta testing phase of WHS.
I do have port 80 forwardend on my router but I don't know if BH is blocking it or not. I always go in via the secure port 4125. Mine will not work with the port 80 either (I think). So your best bet is to use the secure address(with the "s") to access your homeserver address.
George
George in Florida
SeaRay33
 
Posts: 11
Joined: Wed Oct 24, 2007 2:37 pm
Location: Florida, USA

Postby vintenzo on Wed Jan 09, 2008 11:23 pm

George
Just wanted to keep you up to date, i got everything working. it seems my work is some how blocking access to the homeserver sub domain the whole time! i had my brother try to access it and he had no problem. thanks for you help :D
vintenzo
 
Posts: 6
Joined: Fri Dec 21, 2007 2:25 am

Postby SeaRay33 on Wed Jan 09, 2008 11:57 pm

vintenzo wrote:George
Just wanted to keep you up to date, i got everything working. it seems my work is some how blocking access to the homeserver sub domain the whole time! i had my brother try to access it and he had no problem. thanks for you help :D


Glad you are up and running now. Enjoy your server and the remote access it offers.
George
George in Florida
SeaRay33
 
Posts: 11
Joined: Wed Oct 24, 2007 2:37 pm
Location: Florida, USA


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